TERMS AND CONDITIONS     

Contract

The contract is for a short-term holiday rental of the property specified on the booking form made between the client and the owner of Penthouse Monteverde Rome ("the owners"), binding from such time that booking is made and inclusive of all the following conditions.

By making a booking the client contracts on behalf of himself/herself and all those in his/her party and represents that he/she has the authority to accept these conditions on behalf of and binding upon all guests in his/her party.

Bookings are accepted on the understanding that the property is taken for holiday purposes only and that the number of people in each property is limited to that entered on the booking form. A maximum of two guests are permitted to stay in the property.

The client and any friends or family of the client visiting the property while the client is staying there must adhere to the conditions of the contract, including the rules and procedures contained in the information folder provided in the property. If inviting friends to visit the client must first seek the permission of the owners.

Pets are not permitted in the Property under any conditions. The 200 euros security returnable deposit is NOT applied toward rent, however, it is fully refundable on the day of departure, provided the following provisions are meet: 

- No damage is done to unit or its contents, beyond normal wear and tear.
- No charges are incurred due to contraband, pets or collection of rents or services rendered during the stay.
- All debris, rubbish and discards are placed in dumpster, and soiled dishes are cleaned.
- All keys are returned.

No early check-ins or late check-outs are allowed unless agreed otherwise in writing.

Payments

A sum representing not less than 30% of the cost of the rent ("the deposit") is payable at least 42 days prior to arrival.  If the booking is made less than 42 days before the start of the rental the deposit is payable upon booking. Bookings are provisional until the deposit is received and reservations are held for 24 hours. The balance shall be payable in cash at check-in, before commencement of the rental. Non-payment of the deposit on or after the due date shall be construed as a cancellation of the provisional booking by the client. No bookings are valid until confirmed in writing by email by Penthouse Monteverde Rome, unless they come from Booking.com, Tripadvisor, HomeAway, HouseTrip or Airbnb.

Cancellations

If a booking is cancelled or modified up to 42 days before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, the total price of the reservation will be charged (excluding cleaning fee and City Tax). 

Private Policy

We take your privacy very seriously and this privacy statement is here to help you understand what we may do with any information you give us about you. This privacy statement only relates to our website and does not extend to your use of the Internet outside of our website or to any websites that are linked to our website.

You can access our website home page and browse our site without disclosing your personal information, but if you do give us your personal details, you are accepting these terms. If you do not agree with this privacy statement, do not give us your details. This privacy statement is part of our Terms and Conditions. We may need to update this privacy statement from time to time. You should regularly check this page to make sure you have read the most recent version.

Personal information provided is stored for our own records only and will not be disclosed to third-parties.

Information we may collect about you

Personal information is limited to your name, phone number, email address. These details are only known to us if you complete the contact form.

How we will use your details

We will only use your contact details in order to contact you. We never give or sell our customers details to third parties.

Where we store your personal data

All information that you supply us with is stored on secured servers. We will take all reasonable steps necessary to make sure that your data is treated securely in line with this privacy statement.

About cookies and the way we use them

In common with other websites, we do also use “cookies”.

You can control the use of cookies on your computer and can turn them on or off at anytime in your web browser settings. This site also asks if you wish to accept cookies. The cookies we use on this site are in relation to analytics and social media:

Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies.

Social Sharing – We use cookies to allow you to share content directly on the social networking/sharing sites like Facebook, Twitter or Google+. Examples would be if you wanted to “like” or “tweet” about a business or service on our website.

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